Returns & Refunds

Except for any products designated on the Site as nonreturnable, we will accept a return of products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 15 days of delivery and provided such returned products are received by us by the end of the return period in their original condition in the original packaging. To return products, you must use the return function on the Site. You may also initiate a return by contacting us by email at support@duettechnology.com. You must contact us through the Site or using email address provided in the preceding sentence to obtain a return merchandise authorization (" RMA") prior to initiating your return and shipping your product back to us. No returns of any type will be accepted without an RMA number. Returns that are not initiated using one of the foregoing methods will not be accepted by us.

You are responsible for all shipping and handling charges on returned products. You bear the risk of loss during return shipment. We strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery to the return address we provide.

Refunds for products will be processed within approximately 7 business days from the date we receive your returned merchandise. Your refund will be credited back to the same method of payment you used to make the original purchase. NO REFUNDS WILL BE GIVEN ON ANY PRODUCTS ON THE SITE THAT SPECIFY THEY ARE NON-RETURNABLE AND/OR NON-REFUNDABLE.

Return Address:

DueTT LLC

3010 Lakeland Cv STE M

Flowood, MS, 39232